Policies and FAQ


All items are handmade and as such all sales are final. Pieces can take up to ten hours (and lots of love) to complete, as reflected in price.

Please understand that Shleggwear is a one-woman run company and only so much product can be created at once! 

Shleggwear aims for the satisfaction of all customers. If you have any questions or concerns please feel free to contact us at [email protected] or dm us on Instagram @shleggwear! You should receive a response within 1-5 working days. Please be patient with us-- If we are busy or receiving an influx of emails, it may take a little longer to get a response from us!


Why aren't any items available?
Shleggwear is a full-time university student who tries her best to create as much product as she can. Restocks will happen intermittently, please keep in mind each item takes several hours to complete.

Do you do custom orders?
Yes! On the first of each month, a "Custom Order" listing will appear in the shop section of shleggwear.com. Generally, around 6 custom order slots will be available each month. Please allow 1-4 weeks for your item to be shipped out. 

Will products be restocked?
Certain products, like Bun Buns Hats, Rashad Hats, Helmets, and Lamb Balaclavas will be restocked intermittently every few weeks. Colorways however will usually be one-of-a-kind, as most of the yarn Shleggwear uses is vintage, deadstock, or secondhand.

Do you sell patterns?
We are currently in the process of compiling our patterns for Bun Buns Hats and Balaclavas into pdfs. Pattern release will be announced on Instagram. 

What materials do you use?
Most of the yarn, fabric and other materials used are vintage, deadstock, and secondhand. Shleggwear aims to leave as small of a footprint behind as possible. 

How do I take care of my Shleggwear pieces?
Headwear: Hand wash in cold water and gentle detergent and hang dry.
Masks: Machine or hand wash in cold water and hang dry.